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New Articles and Reports
Reports
- 7 Reasons Employee Performance is Bad
- 15 Deadly Project Management Mistakes Government Agencies Make
- 25 Marketing Mistakes Assisted Living, Residential, and Long-Term Care Facilities Make
- How to Create an Internal Project Management Certification Program for Your State
- Successfully Interviewing Your Project Customer & Gathering Project Requirements
- Work Breakdown Structure: Purpose, Process, and Pitfalls
Attitude & Negativity
- 10 Commandments for Dealing with Workplace Negativity
- 10 Commandments for Dealing with Workplace Negativity Part 2
- Changing One Employee Will Impact Others
- Handling Negative People
- Lose the ‘Tude
- Positive Peer Pressure
- The Power of Praise
- Overcoming Workplace Negativity
Change
Communication
- Are You Listening?
- Communication Plans for Change
- Communication Plans for Change, Part 2
- Jumping the Communication Hurdle
- Listen Up!
- Public Speaking Do’s and Don’ts
- Successful Facilitation
- Successfully Interviewing Your Customers
- What is Your Response?
- Writing Action Plans that Really Get Action
Conflict
- Facilitating Through Conflict
- Resolve Conflict Without the Fireworks
- Successful Problem Solving Skills
- Teaching Workers to Play in the Sandbox Together
- Unifying Your Team Without the Fireworks
Customer Service
- 10 Commandments of Customer Service
- 21st Century Customer Service
- Becoming a Customer Service Superstar
- Delivering Superior Customer Service
- Exceptional Internal Customer Service
Human Resources
Leadership
- Dreaming a New Dream
- Implementing a Balanced Scorecard
- Moving to a Productive Organizational Culture
- The Lost Art of Leadership
- What is a Balanced Scorecard?
- What Makes Your Organization Tick?
- What Makes Your Organization Tick? Part 2
- What Makes Your Organization Tick? Part 3
Management
- Choosing the Best Team for Your Project
- Coaching for Success
- Empowering for Success
- Following Through With Your Goals
- Have a Merry Meeting
- Helping Employees Reach Their True Potential
- Leading Your Troops to Victory
- Making the Dinosaur Manager Extinct
- Management Support is Important to Employees
- Overcoming Common Managerial Mistakes
- Overcoming Common Managerial Mistakes, Part 2
- Overcoming Common Managerial Mistakes, Part 3
- Overcoming Common Managerial Mistakes, Part 4
- Overcoming Common Managerial Mistakes, Part 5
- Overcoming Common Managerial Mistakes, Part 6
- Reaching Maximum Performance
- Setting Goals That Will Last the New Year
- Successful Coaching Skills
- Who Defines Quality?
Performance
- 5 Rules for Disciplining Peers or Friends
- 10 Laws for Managing Terminations
- 10 Laws for Managing Terminations, Part 2
- 10 Laws for Managing Terminations, Part 3
- 10 Laws for Managing Terminations, Part 4
- Achieving the Maximum Performance from Every Worker
- Achieving the Maximum Performance from Every Worker, Part 2
- Coaching & Counseling Skills
- Conducting Effective Performance Appraisals
- Raising the Performance Bar
- Training for Performance
- Treating Employees with Dignity Builds Positive Morale
- Treating Employees with Dignity Reduces the Potential of Violence or Hostility on the Job
- Treating Employees with Dignity Will Reduce Chances for Litigation
Presentation
Problem Solving
Project Management
- 5 Goals of Every Project
- Agile Project Management
- Agile vs. Traditional Project Change
- Agile vs. Traditional Project Manager Responsibilities
- Agile vs. Traditional Project Planning
- Agile vs. Traditional Project Scheduling
- Business Analysis
- Business Analysis, Part 2
- Business Analysis, Part 3
- Changing Your Project Without Headaches
- Creating a Business Case
- Communication in Projects
- Customer Collaboration
- Dual Certification
- Evaluating the Project
- Find the Perfect Vendor
- Find the Perfect Vendor, Part 2
- Getting Your Project in Sight
- Goals of a Project Manager
- Keep Costs Out of the Clouds
- Keep Your Project from Creeping Away
- Mastering Projects in the 21st Century
- Negotiation Strategies
- Negotiation Strategies, Part 2
- Negotiation Strategies, Part 3
- Negotiation Strategies, Part 4
- PMP Benefits
- Program Management
- Program Management, Part 2
- Planning for Risk
- Project Manager Skills
- Project Power Booklet #1: Setting Up Projects Effectively
- Risk Planning in an Uncertain Economy
- Secrets of Passing the PMP
- Six Ways to Give Proper Project Leadership
- Successful Scheduling
- Successfully Managing Contracts
- The Master Plan of Auditing
- The Role of a Business Analyst
- Tips for Keeping Your Project Under Budget
- Where the Authority Lies
Sales/Marketing
- Advertising the Sells
- Developing a Marketing Campaign
- Effective Advertising
- Knowing Your Customers
- Marketingology
- Progressive Marketing Techniques to Grow Your Company
- Purpose Driven Sales
Time Management
