Let's face it. Without customers, we don't have a business. In many businesses, pressure to cut customer service is increasing. Cost-cutting takes priority, …
[Read more...] about 7 Simple Habits that Keep Customers Coming Back
Mathis Group Newsletters
Best Practices for Effectively Using AI
Generative AI is already part of how project teams work — but "using AI" and "using AI well" are two very different things. Our September AI Simplified n …
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Is your AI tool hiding a bias problem?
Here's a harsh truth about AI in project management: a tool can boast 92% overall accuracy while quietly failing an entire subgroup of your team, vendors, or …