There's an old saying, "If it ain't broke, don't fix it!" Many people try to take this approach with their projects, often with epic failures. This mindset sets you up for continually reacting to problems that arise (usually at very inconvenient times!) instead of being proactive. In this Milestone, we will look at the 9 C's of Quality to help control the quality of your projects. The Mathis Group Milestone: 9 C's of Quality …
Milestone
Challenges in Creating a Project Charter
Creating a project charter is a crucial step in ensuring the success of any project. However, the process can be challenging, especially for new project managers. Some of the common challenges include defining project goals, identifying stakeholders, and setting realistic timelines. But with the right approach and tools, these challenges can be overcome. In this Milestone, we will look at challenges to be aware of as you create the project charter. The Mathis Group Milestone: Challenges in Creating a Project Charter …
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Exceptional Customer Service Habits
Are you tired of playing phone tag with your colleagues or waiting days for a response to your emails? It's time to develop good customer service habits for your internal customers! By taking the extra step to respond promptly, actively listen to their needs, and provide clear solutions, you'll improve communication, build trust, and create a happier workplace. Remember, great customer service isn't just for external customers - it starts with how we treat each other within our organization. The Mathis Group Milestone: Exceptional Customer Service Habits …
