Conflict is hard to avoid. There are just times when we must deal with negative situations. There are ways, however, that an organization can try to create a positive environment. In this month’s Messenger, 10 Commandments for Dealing with Workplace Negativity, Part 2, we finish our series on conflict by examining the final five commandments to follow to reduce negativity and increase employee morale. In these tips, you will learn the power of praise, how to create a code of conduct, when to accept responsibility, the importance of communication, and how to handle the confrontation when it gets to that point. I hope you enjoy it!