The Messenger

As managers, we need to make sure that our team knows what is expected of them. Don't skip over the basics of the job just because we assume that they know how to complete it. A good coach knows how to encourage his or her team to perform at the highest level possible. When it becomes obvious that a person is not performing up to their full potential, a meeting needs to happen to equip him or her with the needed skills to help the entire team. In this Messenger, we look at guidelines as you're coaching someone toward improved performance. March/April Messenger: Coaching Skills …

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There are many great things about working for the same company for many years. Understanding your job. Opportunities for promotions. Seeing how the company evolves. One of the best things, though, are the relationships that you make. Working with the same people year after year can lead to strong friendships! As you get promoted, however, you may find yourself needing to discipline a friend. Oh! That's never fun or easy. Establishing fair ground rules early on will save a lot of headaches later. It's important as a manager to never show favoritism to another employee. In this month's Messenger, we look at five rules to guide you while leading your peers and friends. January/February Messenger: Leading Your Peers & Friends …

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I'm not a goal-oriented person. I never have been. I'm not the type of person who has the grand visions of the future. However, being a task-oriented person, I do work well with those visionaries! In my church, I work with our children's ministry. A dear friend of mine is the head of the ministry. She's the one with the fun, exciting visions of what we can do with the kids. But she's not a detailed-oriented person. That's one of the many reasons we're a great team (also, there's lots of laughter involved!). If you give me the vision, I can get it done. On projects, it's important to have the project sponsors and managers who can envision what will be the end result. You also need those team members who can help flesh out all the little things that need to get done along the way. Understanding why objectives are important will make it more likely that you'll create detailed objectives before the project begins. In this Messenger, we look at six reasons why project objectives …

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