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Knowing how to effectively communicate with customers is vital for an organization to grow. While this may sound easy, many people lack the necessary skills needed to accurately determine the needs of the customer. They haven’t learned the best questions to ask to gain a complete view of what the customer desires. In this month's issue of The Mathis Group’s Messenger, Business Analysis, Part 2, we continue looking at an overview of Business Analysis' six knowledge areas and their related tasks by focusing on Business Analysis Planning & Monitoring and Elicitation. I hope you enjoy it! …

[Read more...] about March 2015 Messenger: Business Analysis Part 2

Business Analysis is an emerging discipline used to solve an organization’s problems by identifying needs and finding the best possible solution. To do this, it’s important to know how to properly articulate to stakeholders that there is a need for change and show them the optimal solution.  In this month's issue, “Business Analysis”, we begin looking at an overview of Business Analysis’ six knowledge areas and their related tasks. I hope you enjoy it! …

[Read more...] about February 2015 Messenger: Business Analysis

Occasionally, you may be faced with a situation where the decision you want to make may fall into a bit of a gray area. How do you come to the best conclusion? The December issue of The Mathis Group’s Messenger, 12 Questions for Ethical Business Decisions, to help with this topic. As we continue looking at how ethics plays a role in every area of business, this month we’ll walk through an ethical decision using the 12 question process developed by Harvard Business School Professor Laura Nash. I hope you enjoy it! …

[Read more...] about December 2014 Messenger: 12 Questions for Ethical Business Decisions