It's usually easy to identify who your external customers are. What about your internal customers? Often, internal customers get overlooked but are vitally important to ensure that external customers receive the service they deserve. The Mathis Group Milestone: Improving Internal Customer Service …
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September Webinar: DMAIC Methodology
If you missed Keith's webinar, DMAIC Methodology, here's the replay link. Don't forget to register for next month's webinar, Distressed Projects. Registering early allows you to earn 1 PDU for the webinar. …
Why Projects Become Distressed
Even projects with a solid project plan may get a little off track now and then and become distressed. This doesn't mean that it's doomed for failure, but a few adjustments will need to be made. In this Milestone, let's look at a few reasons why a project may become distressed. The Mathis Group Milestone: Why Projects Become Distressed …
