We should always be on the lookout for ways that we can improve the processes used in our projects. In this Milestone, we will briefly look at several quality improvement tools. The Mathis Group Milestone: Process Improvement …
Mathis Group Newsletters
September/October 2021 Messenger: Dreaming a New Dream
Every organization needs both the visionary and those to execute it. There are people at every level (from top management to the front-line workers) who have great ideas of how to make the organization even better. Taking the time to talk to them will generate ideas that one person could never dream up on his or her own. September/October Messenger: Dreaming a New Dream …
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Improving Internal Customer Service
It's usually easy to identify who your external customers are. What about your internal customers? Often, internal customers get overlooked but are vitally important to ensure that external customers receive the service they deserve. The Mathis Group Milestone: Improving Internal Customer Service …
