Quality management is an essential aspect of any organization that strives to deliver products or services that meet or exceed customer expectations. It involves a set of principles and practices that help organizations achieve their quality goals and objectives. In this regard, understanding the nine C's of quality and adopting a proactive approach to quality management is crucial for organizations that want to deliver high-quality products and services. The Mathis Group Messenger: Who Defines Quality? …
The Messenger
Maximizing Employee Performance Part 2
Managers and supervisors often find themselves caught between a rock and a hard place. They have the daunting task of finding a balance between pushing their employees to excel and becoming a tyrant to whom everyone hates to be assigned. In our last Messenger, we started looking at the eight phases of performance management. This time we finished discussing them. The Mathis Group Messenger: Maximizing Employee Performance Part 2 …
Maximizing Employee Performance Part 1
In today's competitive business environment, it is crucial for organizations to have a workforce that performs at its best. Employee performance management is an essential aspect of achieving this goal. By implementing effective performance management strategies, organizations can improve employee productivity, engagement, and retention. Through performance management, employees can receive regular feedback on their work, set goals, and receive training and development opportunities. With the right tools and resources, managers can identify areas where employees need support and provide the necessary resources to improve their performance. By prioritizing performance management, organizations can create a culture of continuous improvement, leading to better business outcomes and employee satisfaction. In this Messenger, we will begin looking at the eight phases of performance management. The Mathis Group Messener: Maximizing Employee Performance Part 1 …
